ABM Global Compliance Europe

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Privacy Policy

ABM Global Compliance Europe is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect through our website at https://abmglobalcompliance.eu, how we use it, who we share it with, and the rights you have under the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

Please read this policy carefully. By using the Website, you acknowledge that you have read and understood how we process personal data as described below.

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

ABM Global Compliance, IE817949, with its registered office at Unit 6, Trinity Court, Fonthill Business Park, Clondalkin, Dublin 22, D22 YE30, Ireland

If you have any questions about this policy or how we handle your personal data, you can contact us at:

2. Personal Data We Collect

We collect and process the following categories of personal data:

Data you provide to us directly

  • Contact details: name, email address, phone number, company name, and job title when you complete our contact form, request a consultation, or email us
  • Enquiry details: information you include in your message, such as the services you are interested in and details about your business and its regulatory situation
  • Communication records: correspondence between you and our team, including emails and call notes
  • Marketing preferences: your subscription choices if you sign up to receive updates or insights from us

Data we collect automatically

  • Technical data: IP address, browser type and version, device type, operating system, and screen settings
  • Usage data: pages visited, time spent on pages, links clicked, referring website, and general location at country or city level derived from your IP address
  • Cookie data: as described in section 8 below

We do not intentionally collect special categories of personal data (such as health, religious, or political information) through the Website, and we ask that you do not submit such data through our forms.

3. How We Use Your Personal Data and Legal Bases

Under the GDPR, we must have a legal basis for every use of your personal data. We use your data as follows:

  • To respond to your enquiries and provide requested information: legal basis: our legitimate interests in responding to prospective clients, or steps taken at your request prior to entering into a contract (Article 6(1)(b) and 6(1)(f) GDPR)
  • To provide our services and manage our client relationship with you: legal basis: performance of a contract (Article 6(1)(b) GDPR)
  • To comply with our own legal and regulatory obligations, including anti-money laundering client due diligence where applicable: legal basis: compliance with a legal obligation (Article 6(1)(c) GDPR)
  • To send you marketing communications, insights, and updates where you have opted in: legal basis: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time
  • To operate, secure, and improve the Website: legal basis: our legitimate interests in maintaining a secure and effective website (Article 6(1)(f) GDPR)
  • To establish, exercise, or defend legal claims: legal basis: our legitimate interests (Article 6(1)(f) GDPR)

4. Who We Share Your Data With

We do not sell your personal data. We share personal data only with:

  • Service providers: hosting providers, IT support, email and CRM platforms, and analytics providers who process data on our behalf under data processing agreements
  • ABM Group companies: other entities within the ABM Group where necessary to deliver services you have requested or for internal administration, subject to appropriate safeguards
  • Professional advisers: lawyers, auditors, and insurers where necessary
  • Authorities: courts, regulators, and law enforcement where we are legally required to disclose data

5. International Transfers

Some of our service providers and ABM Group entities are located outside the European Economic Area (EEA), including in the United Kingdom, Canada, and the Middle East. Where we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions or Standard Contractual Clauses, together with additional measures where required. You can request a copy of the relevant safeguards using the contact details in section 1.

6. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this policy:

  • Enquiry data: up to [24] months after our last contact, unless you become a client
  • Client relationship data: for the duration of our engagement and up to [6] years afterwards, in line with legal and regulatory record-keeping requirements
  • Marketing data: until you withdraw consent or unsubscribe
  • Website analytics data: up to [26] months

When data is no longer required, we delete or anonymise it securely.

7. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Access: request a copy of the personal data we hold about you
  • Rectification: ask us to correct inaccurate or incomplete data
  • Erasure: ask us to delete your data in certain circumstances
  • Restriction: ask us to limit how we use your data in certain circumstances
  • Portability: receive your data in a structured, machine-readable format
  • Objection: object to processing based on our legitimate interests, and to direct marketing at any time
  • Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, contact us using the details in section 1. We will respond within one month. We may need to verify your identity before acting on your request.

You also have the right to lodge a complaint with your national data protection supervisory authority. A list of EU supervisory authorities is available on the European Data Protection Board website.

8. Cookies

The Website uses cookies and similar technologies. Cookies are small text files stored on your device that help the Website function and help us understand how it is used.

  • Essential cookies: required for the Website to function and cannot be switched off
  • Analytics cookies: help us understand how visitors use the Website so we can improve it; set only with your consent
  • Marketing cookies: used to measure the effectiveness of our marketing; set only with your consent

You can manage your cookie preferences at any time through our cookie banner or your browser settings. For full details, see our Cookie Policy.

9. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, and disclosure, including encryption in transit, access controls, and staff confidentiality obligations. No method of transmission over the internet is completely secure, but we work to protect your data in line with industry standards.

10. Third-Party Links

The Website may contain links to third-party websites, including regulator websites and ABM Group sites in other regions. This policy applies only to the Website. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies.

11. Children

The Website and our services are directed at businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. Significant changes will be highlighted on the Website where appropriate.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, contact us at info@abmglobalcompliance.eu or write to us at Unit 6, Trinity Court, Fonthill Business Park, Clondalkin, Dublin 22, D22 YE30, Ireland

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